ENDLESS BENEFITS

More fun = more revenue.

Our research shows that if customers have fun getting an offer, it leads to higher participation and redemption rates. OfferCraft lets you use both subtle gamification tactics and even actual games in your offers. What’s more, when customers psychologically feel like they earned their reward, they see it more like a prize rather than marketing, and are more likely to use it.

You’re in control.

OfferCraft’s cloud-based content management portal makes it easy to check in on your campaign performance. Just login from any browser to see stats or to edit the graphics, rewards, rules…pretty much anything. No technical skills needed.

Incentivize customer behavior.

Offers are the incentives you give to inspire specific customer or employee behavior. Our platform lets you create, test and optimize these incentives far more intelligently and quickly than ever before across all your channels. The result: incentives with broader appeal that persuade more of your target audience to do the things you want them to do.

Priceless customer insights.

We closely track and report on every offer, every interaction, every question answered and every reward to uncover purchasing trends and customer preferences. If you like, use our A/B tests and reinforcement learning algorithms to optimize your campaigns in real time. And remember that offers don’t just help marketing — you can use the behavioral insights we gather to help optimize the rest of your business as well.

Plays with your existing technologies.

No need to buy new systems or hardware. Keep what you have — OfferCraft works alongside your existing POS, PMS, ecommerce and marketing software products to make them even better. The interactive offer you create can be used by customers online or in person using your computers, kiosks, iPads, Android & Windows tablets or digital signage.

Help every stage of the sales cycle.

Want to convince more customers to walk into your property or visit your website? Use OfferCraft at the entrance to offer people something compelling if they come inside. Or use it right at the point of sale to inspire last-minute upgrades and additional purchases. And long after the purchase is finished, OfferCraft rewards can be used to entice the customer to return.

Incredibly cool rewards.

We transformed how coupons, rewards and other incentives are distributed and tracked. How?

Smarter Rewards. They can remind customers when they’re about to expire. They can deactivate themselves after one use or multiple uses. They can even restrict redemption to a certain time or place.

They go viral. Rewards can be set to either single/personal use, or  multiple use — allowing them to be re-gifted via email/text or posted to social media. This turns customers into evangelists for your brand.

The magic of “follow-up” rewards. After a customer uses one reward, you can set up an automatic “follow-up” reward — incentivizing another future purchase.

That’s just the beginning — by putting our own artificial intelligence into rewards, we make them far smarter and far more likely to be redeemed.

 

Speed & convenience.

Ease of use is critical to improving redemption rates. OfferCraft allows your customers to get an offer and use it in seconds, while giving you critical insights about their behavior.

Reduce expensive paper promos.

Paper offers mean big design, printing and shipping costs. And once you go to print, any changes require even more expense. Our digital offers can be adjusted at any time for free, based on that day’s business needs.

Better customer surveys.

It’s tough (and expensive) to get people to fill out feedback surveys. OfferCraft’s survey functionality pairs customer questions with fun games and rewards — raising your participation rates at a fraction of the cost of traditional methods. Best of all, you get feedback instantly so that you can intervene while a customer is still shopping.

Reliable, worry-free technology.

Everything is built, so you can get started right away. That means you don’t need to worry about expensive development work or last-minute surprises. What’s more, OfferCraft’s patent-pending software uses top-of-the-line encryption and physical infrastructure controls to ensure your data is safe while providing 99% uptime. Our real-time monitoring and auditing fights fraud and gives you 24/7 security.

More fun = more revenue.

Our research shows that if customers have fun getting an offer, it leads to higher participation and redemption rates. OfferCraft lets you use both subtle gamification tactics and even actual games in your offers. What’s more, when customers psychologically feel like they earned their reward, they see it more like a prize rather than marketing, and are more likely to use it.

You’re in control.

OfferCraft’s cloud-based content management portal makes it easy to check in on your campaign performance. Just login from any browser to see stats or to edit the graphics, rewards, rules…pretty much anything. No technical skills needed.

Incentivize customer behavior.

Offers are the incentives you give to inspire specific customer or employee behavior. Our platform lets you create, test and optimize these incentives far more intelligently and quickly than ever before across all your channels. The result: incentives with broader appeal that persuade more of your target audience to do the things you want them to do.

Priceless customer insights.

We closely track and report on every offer, every interaction, every question answered and every reward to uncover purchasing trends and customer preferences. If you like, use our A/B tests and reinforcement learning algorithms to optimize your campaigns in real time. And remember that offers don’t just help marketing — you can use the behavioral insights we gather to help optimize the rest of your business as well.

 

Plays with your existing technologies.

No need to buy new systems or hardware. Keep what you have — OfferCraft works alongside your existing POS, PMS, ecommerce and marketing software products to make them even better. The interactive offer you create can be used by customers online or in person using your computers, kiosks, iPads, Android & Windows tablets or digital signage.

Help every stage of the sales cycle.

Want to convince more customers to walk into your property or visit your website? Use OfferCraft at the entrance to offer people something compelling if they come inside. Or use it right at the point of sale to inspire last-minute upgrades and additional purchases. And long after the purchase is finished, OfferCraft rewards can be used to entice the customer to return.

Incredibly cool rewards.

We transformed how coupons, rewards and other incentives are distributed and tracked. How?

Smarter Rewards. They can remind customers when they’re about to expire. They can deactivate themselves after one use or multiple uses. They can even restrict redemption to a certain time or place.

They go viral. Rewards can be set to either single/personal use, or  multiple use — allowing them to be re-gifted via email/text or posted to social media. This turns customers into evangelists for your brand.

The magic of “follow-up” rewards. After a customer uses one reward, you can set up an automatic “follow-up” reward — incentivizing another future purchase.

That’s just the beginning — by putting our own artificial intelligence into rewards, we make them far smarter and far more likely to be redeemed.

Speed & convenience.

Ease of use is critical to improving redemption rates. OfferCraft allows your customers to get an offer and use it in seconds, while giving you critical insights about their behavior.

Reduce expensive paper promos.

Paper offers mean big design, printing and shipping costs. And once you go to print, any changes require even more expense. Our digital offers can be adjusted at any time for free, based on that day’s business needs.