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From Resorts to Budget Properties

girl-1210073_1920Competition in the hotel industry is intense, and properties use endless promotions and incentives to win business and build loyalty. We make those incentives more fun — and thus more effective and profitable. A major international hotel chain uses OfferCraft games to encourage more direct bookings and loyalty program sign-ups. A stand-alone resort in Washington allows guests to play games in upon check-in and in their room to encourage more room upgrades, stay extensions and restaurant purchases.  And many of our hotel customers use our training games. OfferCraft helps hotels in three main ways:

  1. We attract more guests and build loyalty
  2. We increase average spend per stay
  3. We help train and motivate employees

Common hotel and resort implementations include:

  • Adding our artificial intelligence to hotel discounts to increase follow-up visits and data collection
  • Games for the online booking page or at the front desk to encourage future visits and increase spend per visit
  • Games for websites and apps to inspire more reservations
  • Games to improve marketing email conversion rates
  • Games for print, TV & radio advertising
  • Games for meetings & special events
  • Games for social media posts
  • Training and assessment games for employees
  • Leaderboard-style competitive games for staff
  • And more

On average, when working with hotels, we improve the profitability of their marketing and HR campaigns by double digits versus their prior efforts.